Testimonials

What do our customers have to say?

We survey our customers on a regular basis to gain valuable feedback.  Here are the results of a recent survey. 

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How has your experiences been with our staff?

    Friendly - 81.8%

    Helpful - 90.9%

    Polite and courteous - 72.7%

    Unsatisfactory - 0%

“I have been impressed with how much you are willing to help to meet all needs necessary “

Have you employed or dealt with other Nanny agencies? Tell us how our agency compares?

  FCC ranks the same as other agencies - 18%

  FCC ranks below other agencies - 2.5%

  FCC ranks above other agencies - 79.5%

"Family Care Connection is truly a refreshing change to many of the other agencies we have dealt with in the past.  We recommend them to our friends and neighbours often."

Describe the quality of the Nannies/Caregivers referred? Were you satisfied with the candidates referred to you? Did they meet or surpass your expectations?  

"A.M. is wonderful and already a part of the family. She truly is our "ideal" care-provider."

“Our current sitter is great! She lives in our area and is great with our little one."

If you have used our Sitter Database, how have you found it?   

   Had success finding a sitter - 56% 

   Found it easy to use  - 21%    

   Did not have success finding a sitter - 4% 

   Have not used it yet  - 19%

"I found the Sitter Database while doing a web search.  What I liked about this site is it enabled me to test search for sitters without having to login and create an account first.  Very convenient and user friendly."

Parent Testimonials:

"I have had nothing but professional and friendly service. I have met several reliable and educated caregivers through this service that have worked out extremely well for my son and my family's needs. FCC is resourceful, reliable, friendly and will go that extra mile to make sure that their clients and caregivers needs are met."

Cathy, Barrie. On

"We couldn't be happier with our nanny. She provides loving care for our daughter and has given her so many new experiences. It is a pleasure to see them having so much fun together. Our nanny is friendly, outgoing, caring, enthusiastic and motivated. We are very pleased."

E.D/Midhurst, On.

"We were moving to a new city to open a business and needed to hire a full-time nanny. We have a newborn, one year old, and a five year old. We called every agency we could find to get applicants. I found many agencies were not very helpful as they had few applicants and sent people who did not fit our requirements. When we got in touch with Family Care Connection Ms. Brewin was accommodating, very professional, and found us many applicants. She took the time to really find out what we were looking for and only sent applicants that fit exactly. We had not met anyone from the other agencies that we would even consider having care for our kids, but with the applicants Ms. Brewin and staff provided us with, we had a tough choice because we and our kids loved all of the people we interviewed. I am very thankful to Family Care Connection Inc!"
Christine D./ Barrie. On

"Family Care Connection Inc. has been extremely helpful to our family. Our son had to go to Toronto's Sick Kids Hospital and we needed a childcare provider in a crunch. Local daycare centers as well as other agencies were not able to supply us with a care provider quick enough or within our budget. We are thankful to the staff at Family Care Connection Inc. for sending us our nanny whom our children adore. We recommend their services to anyone in crisis."
Jane B. / Bradford, ON.

"When we discovered we were expecting twins in addition to our two young children we were stunned. My wife was having a difficult pregnancy already and now we learned she needed to take it easy. With no family support we didn't know where to turn, until we heard of Family Care Connection Inc. The agents were able to assess our situation and send us a mother's helper to help my wife with the chores and the children. We will be using their Nanny services once we have the twins and feel confident in the candidates that they select. We have recommended their services to our friends and highly recommend them to newcomers to Barrie."
Frederick O. / Barrie, ON.

"I just wanted to send a little note to say thank-you for setting our family up with a competent, qualified, pleasant babysitter for our three children. We are so pleased with her and our children have made a new friend. We are glad that we decided to go with Family Care Conneciton, it has definately given us peace of mind."
Joanne R. / Barrie, ON.

Dear Family Care Connection;
"We can’t thank you enough for all you did for us back in September ’04 in finding us a babysitter for our daughter. We are so happy with her and love that our daughter is so eager to see her each day she arrives."
Carrie G./ Thornton,On.

Caregiver Testimonials:

"I have been happy with the agents at Family Care Connection Inc., they have been helpful in finding me great jobs and are supportive if I have any questions or concerns. The staff are friendly, professional, and respectful to my needs. Thank you."
Amy M. / Barrie, ON.

"Thank you Family Care Connection Inc. for finding me great families to babysit for. I have met wonderful families, and made enough money to get me through college. I recommend your agency to students looking for part-time work, and who love to work with children."
Lori R. / Stayner, ON.

“I get along very well with my employer and I don't think FCC could have found a better place for me for the time being”

S.D/Orillia, On

"When I met with Ms. Brewin from Family Care Connection Inc. I was reluctant about joining an agency. But she was very caring and professional and put me at ease right away. Since joining I have had much success working for many wonderful families. Family Care Connection makes me feel like I am an important part of the business and I really appreciate that."
Tammy M./ Innisfil, On

I started with FCC while I was in college and school got too tough so I had to stop working so I could finish my studies. Once I finished my ECE training I sent an e-mail just wondering if i could come back and if I was remembered and within minutes I received a response and was very happy to see that I was remembered and I was so warmly welcomed back. It makes me feel very proud to be part of FCC!

Krystin/C. / Barrie, On.

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